CCS Driving School - Privacy Policy

Introduction

This Privacy Policy outlines CCS Driving School's practices with respect to information collected from users who access our website at www.ccsdrivingschool.co.uk or otherwise share personal information with us. 

CCS Driving School processes all personal data in line with the Data Protection Act 2018, including the General Data Protection Regulation (GDPR) and ensures it is:

• Used fairly, lawfully and transparently

• Used for specified, explicit purposes

• Used in a way that is adequate, relevant and limited to only what is necessary

• Accurate and, where necessary, kept up to date

• Kept for no longer than is necessary

•Handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

User Rights

You may request to: 

• Access the personal data CCS Driving School holds about you

• Be informed why we collect your personal data and how we process it

• Have the personal data CCS Driving School holds about you updated if you believe it is incorrect

• Have your personal data erased, such as to have your photograph and comments removed from our website once you have passed your driving test

• Stop or restrict the processing of your personal data such as to refuse to have your photograph taken or your comments obtained after passing your driving test.

Retention of your personal data

• CCS Driving School will retain your personal data for no longer than is necessary and only to enable a service to be provided to you.

• If you make an enquiry and don’t book driving lessons this information will be destroyed after 30 days

• If you become inactive whilst learning to drive i.e. due to illness, maternity or paternity leave, lack of funds CCS Driving School will retain your information until either you become active or you inform CCS Driving School that you no longer wish to continue learning to drive with us.

What personal data does CCS Driving School collect?

• Information from customers and others acting on their behalf such as parents, partners and family members via telephone calls, email, text messages, contact forms on our website and social media

• Information will include: your name, address, date of birth, mobile or landline, email, driving licence number and expiry date, theory test Centre, date and outcome, driving test Centre, date and outcome, whether you have any learning or health concerns

How do we receive information about you?

We receive your Personal Information from various sources:

• When you voluntarily provide us with your personal details in order to book driving lessons

• When you use or access our website in connection with your use of our services

How does CCS Driving School use your personal data?

• To provide driving lessons to you

• To contact you via phone, email, text for booking in driving lessons and make you aware of our terms and conditions

• When an incident such as a car accident arises we are required to share your personal data with insurance companies, claims management services and the Police

• When you pass your driving test we may ask your permission to take your photograph and your comments to place on our website, Facebook or Google My Business

• When you visit our website we use Google Analytics and Site Analytics via 1&1 IONOS to find out how you use our website to help us improve it

• We will never disclose or share information about you without your consent unless we are required to do so by law

We may also disclose information if we have good reason to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

a. 'session cookies' , which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third-party cookies' , which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

Use of script libraries (Google Web Fonts)

In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font. 

• Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – but currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.

• The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@ccsdrivingschool.co.uk.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@ccsdrivingschool.co.uk

Last Modified01/02/2019